When purchased with our torque convertor Lentech
Automatics Transmissions are covered by a lifetime limited warranty from the
date of invoice against defects in workmanship and materials *
See below for details
All Lentech Automatics custom built torque converters
are guaranteed for a period of 2 years from the date of invoice against defects
in workmanship and materials.** See below for details
All
Lentech Automatics custom built valve bodies are guaranteed for a period of 3
years from the date of invoice against defects in workmanship and
materials.*** See below for details
Lentech Automatics is a
company with a strong commitment to customer satisfaction. As such, we reserve
the right to extend warranties at our own discretion.
* From the date of invoice, a $995 deductible applies.
This figures do not include the torque converter or other upgrades not
originally purchased. Lentech Automatics' transmissions warranties do not cover
any shipping, duties or brokerage fees or any other charges incurred in the
return of our products. We accept no responsibility for any expenses or damages
resulting from the purchase, installation and use of our products. “Warranty is transferable.”
**Lentech
Automatics’ torque converters warranty covers any defects in parts and
workmanship for a period of 2 years. We accept no responsibility for any
expenses or damages resulting from the purchase, installation and use of our
products. Shipping, duties or brokerage fees or any other charges incurred in
the return of our products are not included in the warranty.
***Lentech Automatics’ valve bodies warranty covers any
defects in parts and workmanship for a period of 3 years. A minimum $100 service
fee applies after the first year (not including parts). . We accept no
responsibility for any expenses or damages resulting from the purchase,
installation and use of our products. Shipping, duties or brokerage fees or any
other charges incurred in the return of our products are not included in the
warranty. 30 day satisfaction guarantee on all valve bodies: If within 30 days
you are unsatisfied with our valve body, return for a full
refund.
Ordering, return and Cancellation Policies
At
Lentech Automatics we provide a service of "custom" built automatic
transmissions to enthusiasts around the world.
The requirements for ordering
a Lentech custom built transmission and components are as follows:
Orders
taken by phone require VISA or MasterCard only
Orders accepted by mail are
by cheque or money order only (no cash)
Orders on complete "custom" built
transmissions require a minimum 50% deposit. Balance due 48 hours before ship
date.
Orders on complete "custom" built transmissions are subject to a
minimum $100 cancellation fee within 24 hours of order received.
Orders on
complete "custom" built transmissions cancelled after 24 hours are subject to a
50% cancellation fee
No refunds or credits for custom built transmissions
and torque converters.
No refunds of shipping costs for returned items
Damaged or missing components must be reported to Lentech Automatics within
24 hours of receiving shipment
To return merchandise, you need prior authorization
from Lentech and to complete a Returned Merchandise Authorization
(RMA) click here to view
the RMA form
All returns from within the U.S.A must be sent
(freight prepaid) to:
Attention: New return
address!!!
Lentech Automatics,
c/o A.N. Deringer
800 Proctor Ave,
Ogdensburg,
NY,
13669,
U.S.A.
All returns from within Canada or other countries
must be sent (freight prepaid) to:
Lentech Automatics,
3835
McBean St,
Richmond, ON,
K0A 2Z0
CANADA
